Sales Policy


All items are offered with a 1 year warranty on factory defects, including parts and labor. Any additions, subtractions, or modifications to the unit will void the warranty. Item descriptions are intended as a guide only and their accuracy is not guaranteed. All sales are final.


Buyer is responsible for paying all related shipping and handling charges. Items are shipped using LTL trucking carriers. A nominal handling charge is included to cover the cost of packaging, processing, and loading. Special shipping arrangements, local pickup, and additional freight services may be available upon request. 

Pacific Rim Machinery International shall not be responsible for any damages done by truckers, riggers, or other parties. Machines damaged in shipping are not covered under the warranty policy, but will instead be disputed with the carrier. 


Payment in full before shipping. Credit card, Paypal, or company checks are welcome. Make checks payable to Pacific Rim Machinery International. Payments can be sent by mail, and always include a full address and a printed copy of the invoice. 

State of California sales tax is added to the total (including shipping and handling) to all local purchases and items shipped to California addresses unless a valid tax exempt certificate is provided at the time of sale. 


All sales final. Items qualify for return or exchange privilege upon providing proof of factory defect(s). It is the buyer's responsibility to keep record and submit evidence using photos and videos. Return and exchange items are to be sent back with freight prepaid. Return items must be received in the same condition in which they were sold. Refunds and exchanges will only be issued after the item has been received by Pacific Rim Machinery International and checked for condition. A restocking fee up to 15% may be deducted from the refund depending on the item condition. Shipping and handling fees are not refundable. 

Pacific Rim Machinery International shall not be responsible for damages resulting from acts of user negligence during installation or operation.


All new units come with a 1 year warranty on factory defects, including parts & labor. Buyer may choose to use a local service, however quotes and estimates must be approved by Pacific Rim Machinery International prior to service. Non-free estimates and services done without approval from Pacific Rim Machinery International will not be covered under the warranty.